Frequently Asked Questions
Why did my dishwasher arrive with a humid interior?
Every NANOVA Countertop Dishwasher is tested and inspected before shipping. As such, it is normal that your dishwater might arrive with water residue inside. There is no need to worry about product quality. We'd suggest a quick wash before the first use if you find it is needed.
What are the external dimensions of the NANOVA D1?
Length: 16.86 inches (42.8 cm)
Width: 16.75 inches (42.5 cm)
Height: 18.05 inches (45.8 cm)
The length is 29.13 inches (74 cm) with the door opened.
What are the internal dimensions of the NANOVA D1?
Width: 13.39 inches (34 cm)
Height: 12.60 inches (32 cm)
Length: 13.78 inches (35 cm)
What is the maximum diameter of plates that can be put in the NANOVA D1?
The NANOVA D1 can hold plates of a maximum of 10.24 inches (26 cm) in diameter at a vertical angle or at most 10.8 inches (27.4 cm) plates at an inclined angle. Please note that if the plates are not perfectly round, the number of plates that can be placed and the maximum diameter may vary.
What is the capacity of the NANOVA D1?
The ANOVA D1 can hold 2 full place settings, which include 4 serving bowls, 4 cups, 4 small plates, 4 dinner plates, 7 spoons, 7 forks, and 7 knives. It is an ideal choice for families of 2 to 3.
What is the power of the NANOVA D1 and what is the right voltage to use it?
The NANOVA D1 is a 950 W dishwasher. It should be used at 220-240 V for the European model and 110-120 V for the American model.
How long is the power cable of the NANOVA D1?
The NANOVA D1 comes with a 55-inch (140 cm) power cable.
What materials is the NANOVA D1 made of?
Casing: ABS plastic
Water tank: Polypropylene plastic
Door: ABS plastic and tempered glass
Interior: PPTD 20 plastic
Cutlery basket: Metal with Nylon casing
Dual sprays: Non-toxic high temperature-resistant Polypropylene plastic
How does the NANOVA D1 drain dirty water?
You can drain the NANOVA D1 by connecting it with the drain hose provided and draining the water into the sink or a container such as a bucket.
What is the model of the inlet hose connector?
The inlet hose connector is a standard 3/4" garden hose thread (GHT) connector. If it doesn't fit your faucet, we suggest buying a 3/4" GHT adaptor.
Can I keep the water faucet connected and open at all times, even when the dishwasher is not in use?
Yes, you can leave the faucet open and connected even when the dishwasher is off.
How many hours later can I schedule the start of a wash cycle? And how do I do it?
The NANOVA D1 can be scheduled to start in 18 hours at most. Simply press the Delay button and select the desired number of hours for the delayed start.
Can I schedule for a delayed start and leave the machine alone? If yes, will the water keep running all day?
Yes. The water intake is contolled by a valve and lets water in only when needed, so water will not be constantly running. Just ensure there is no leak, and you can safely leave the water faucet on. The NANOVA D1 will automatically start after the delay you set, and power off after wash cycle completion.
What is the Self-Clean cycle for? When is it necessary and does it need detergent as well?
The Self-Clean function thoroughly rinses the inside of the dishwasher to maintain its great performance. We recommend activating it every two weeks if the dishwasher is used on a daily basis. Detergent can be added during self-clean to better remove stains.
What's the child lock function on the NANOVA D1? How do I activate and deactivate it?
The child lock prevents the machine from responding to any accidental operations except the Power button. Press and hold the Child Lock button for 3 seconds to activate or deactivate the function.
What is the hot water temperature of the NANOVA D1?
The hot water temperature changes between 55°C and 75°C, depending on the cycle selected. Please read the Wash Cycle table for more details.
What do I do if the water does not drain?
This might be caused by clogging in the filters or the drainage hole on the back of the dishwasher. Try removing the filters and cleaning the drainage hole. If this doesn't work, try cleaning the entire machine.
How does the Dry Mode work? Can I use this mode by itself?
When the Dry Mode is activated, after 60 minutes of hot air drying to the dishes, a 15-minute automatic ventilation will start every 75 minutes during the next 72 hours. The Dry Mode can be used together with any wash cycle (except Fruit) and can also be turned on separately.
How can I manually cancel or stop the Dry Mode?
To exit the Dry Mode, press the power button for 3 seconds or longer. This will turn off the machine.
Do I need to add hot water to the dishwasher?
No. All you need to do is turn the machine on and choose a cycle. Depending on the washing mode, the water will be heated automatically. Details can be found in the user manual under Wash Cycle.
What is the water consumption of the NANOVA D1?
The NANOVA Countertop Dishwasher only consumes 5 L of water per cycle. This is roughly 75% less water than dishwashing by hand.
What is the power consumption of the NANOVA D1?
NANOVA D1 has class F energy efficiency and consumes 0.4 kWh of electricity in Normal mode.
What is the maximum drain height supported by the Q1 portable washing machine?
Do I have to turn off the water faucet when the washing machine is not in use?
How long are the water supply hose and the drain hose?
What is the type of connector on the water supply hose?
Can the machine be placed against the wall?
Can the Q1 washing machine fully dry my laundry?
Does the Q1 washing machine warm up the water during a wash?
Do you have some recommended types of detergent?
How often do I need to clean this washing machine? And do I have to use specialized material to clean it?
